Shipping Policy

At ToneopCare, we are committed to delivering your orders in a timely and efficient manner. Please review the following information regarding our shipping policy:
  • Shipping Methods and Timeframes:
  • We offer various shipping methods to accommodate your needs. The estimated delivery timeframes may vary depending on your location and the shipping method selected during checkout.
  • Order Processing and Shipment Time:
  • Once your order is placed and payment is confirmed, our team will process and prepare your order for shipment. This process may involve order verification, quality checks, and packaging. Please allow 1-2 business days for order processing before shipment. Shipping will be done within 2-10 days after receiving the order.
  • Shipment Tracking:
  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date. Please note that tracking information may take some time to be updated after shipment.
  • Shipping Costs:
  • Shipping costs are determined based on various factors, including the destination, weight, and dimensions of the package. The applicable shipping charges will be displayed during the checkout process. We may also offer free shipping promotions or discounts for eligible orders, which will be clearly communicated.
  • Address Accuracy:
  • It is important to provide accurate and complete shipping address details when placing your order. We are not responsible for delays or non-delivery of orders due to incorrect or incomplete address information provided by the customer.
  • Delivery Issues:
  • While we strive to ensure smooth and timely delivery, unforeseen circumstances such as weather conditions, natural disasters, or logistical challenges may occasionally cause delays. We appreciate your patience and understanding in such situations.
    If you have any questions or need further assistance regarding our shipping policy, please feel free to contact our customer support team. We are here to help!
    Thank you for choosing ToneopCare. We appreciate your trust and support.